Terms and conditions apply to all the sections of this website.
You are free to use most part of the website without getting registration (creating account with us) or disclosing any information but to complete the order process we need your email address, phone number and postal address.
If the order value is Rs. 3500 or more, the delivery charges will be borne by CITIZEN (applicable both for online order and cash on delivery).
Order will be delivered within 4 to 8 working days costumer’s door step.
RS. 350 per piece will be charged, if order is below Rs. 3500.
Taxes are included in the price of products.
For details of remaining items, you may call on UAN: 055-111-936-936 or MOB: +92 321 7418411 (9:00AM to 5:00PM).
These terms can be revised or changed without giving any prior notice by citizen.com.pk.
We assume that you have read and accepted the terms & conditions before any kind of online shopping with us.
In case of refund, claim will be accepted or rejected according to the refund policy of citizen.com.pk.
In case of any illegal activity we may, without any prior notice terminate the order or registration with us.
Customers will be able to cancel the order from their control panel till the order status shows “Pending”. We will not be able to cancel the order once its status has been changed to “Processed".
Before to order any product, please make sure product technically fulfills your need and contains no illegal ingredient (e.g. wine, toxins etc.) or content.